Trading on a large platform usually means creating an account, passing verification and funding a balance before you can swap anything. A crypto exchange service like MoinCash works differently. You send coins from your own wallet, and the asset you asked for is sent to the wallet address you nominated. There is no balance to top up and no waiting for a withdrawal queue.
This guide walks through one complete exchange, from picking a pair to seeing the payout transaction hash on a block explorer. The first swap takes most people about five minutes. After that it is closer to one.
Before you start
You need three things: the wallet you will pay from, the receiving address for the asset you want, and a rough idea of the amount. If the receiving network uses a memo or tag, have it ready as well. XRP, XLM, TON and EOS are the usual cases. You do not need an account to begin. Guest orders work, and adding an e-mail address means the order can be recovered later if you close the tab.
Step 1: choose the pair and the amount
Pick the asset you are sending and the asset you want to receive. MoinCash covers more than 1,000 assets across major networks including Bitcoin, Ethereum, TRON, BNB Smart Chain, Solana, Polygon and Arbitrum, which means most tickers exist on several networks at once. Choose the network deliberately and not just the ticker. USDT on TRON, usually written USDT TRC20, and USDT on Ethereum are two different deposits and cannot be substituted for one another.
Enter an amount and a quote appears. Every route has its own minimum and maximum. Both are shown on the page and enforced before an order can be created, so if your amount sits outside the range, adjust the amount rather than trying to push the order through.
Step 2: choose a fixed or a floating rate
A fixed rate is locked for the countdown shown on the quote. If you pay the exact amount before that countdown ends, the rate you saw is the rate you get. A floating rate is finalised when your deposit is confirmed, so the amount you receive may end up slightly above or slightly below the quote. Fixed removes uncertainty; floating follows the market. Either is a reasonable choice, and the fee percentage is displayed for both before you commit.
Step 3: enter the receiving address
Paste the address for the asset and network you selected, not a similar address on another chain. If a memo or tag field appears, it is required, and an exchange sent without it will not land in the right account at the destination. If you hold an account, the cross-device address book lets you reuse saved addresses instead of pasting them each time.
You can also provide a refund address. This is the address a refund would be sent to if the deposit cannot be processed as ordered, and it is worth filling in even when you expect everything to go smoothly.
Step 4: review and create the order
The review screen shows the pair, the amount you send, the estimated amount you receive, the total fee as a single percentage, and the rate type. The percentage is the total fee for this exchange, and it is already reflected in the figure you will receive. What you still pay separately is the network fee, also called gas, charged by the blockchain when your wallet broadcasts the deposit.
Create the order and you are given a deposit address and an exact amount to send.
Step 5: pay from your own wallet
Send the exact amount shown, on the exact network shown, from a wallet you control. Do not send from an exchange withdrawal that deducts a fee from the amount, because the deposit will then arrive short. If you are on a fixed rate, send before the countdown expires.
Step 6: watch the status timeline
The order page shows a live timeline: waiting for deposit, confirming, exchanging, sending, completed. Once your deposit is broadcast you will see its transaction hash with a link to the relevant block explorer, and the payout hash appears the same way when the target asset is sent. The order page also displays the handling rules that apply to your order, covering late deposits, short deposits and refunds to your refund address.
Step 7: confirm receipt
Most exchanges complete within minutes to around thirty minutes, depending on how many confirmations each network requires. Bitcoin deposits can take longer when blocks are slow. When the timeline reads completed and the payout hash confirms on the explorer, the funds are in your wallet.
A checklist before you press send
- The receiving address matches the asset and the network you selected.
- The memo or tag is filled in, if your network needs one.
- The amount is inside the route minimum and maximum.
- The amount you send matches the order exactly, with the network fee paid on top.
- A fixed-rate countdown still has time on it.
- A refund address is on file.
- Your country is not restricted for this capability, which the Restricted Regions page will tell you.
Guest orders and accounts
A guest order needs nothing but an address. An account adds order history, the address book across devices, and API keys. If you are integrating a swap into your own product, the merchant API exposes currencies, pairs, quotes and orders.
If something looks wrong
Keep the order page open or recover it by e-mail, note your deposit transaction hash, and write to support@moin.cash with both. Almost every question about a stalled swap is answered by the hash plus the order reference.